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How TulaSwan works, and its limits

Confidence should come from an open method, a way to correct mistakes and clearly stated limits — not from a single number.

What TulaSwan checks

  • Three separate checks that are never merged into one number: how the offer is presented (sales tactics and pressure), whether it fits the needs you choose to tell us, and what the seller and transaction details show.
  • Every finding points to the exact words in the text you supplied. If the words can't be found, the finding is dropped.

What it does not establish

  • It never gives a verdict on the seller or on whether something is legal.
  • A sales technique on its own is not proof of anything wrong — well-meaning sellers use the same techniques.
  • It cannot see images, the seller's real stock, or anything you didn't paste or type.
  • It is not financial, legal or medical advice.

How the sums work

  • Every rupee figure is worked out by TulaSwan's own written rules, never by the AI.
  • An amount the offer doesn't state stays "unknown" — it is never treated as ₹0, and unknown parts are never added into a total.

Where the AI fits

  • After you agree, the text you supplied (with phone numbers and emails removed) is sent to one pinned AI model for a preliminary reading. It runs under fixed instructions: facts and exact quotes only, no verdicts.
  • AI results are labelled "Preliminary check — not reviewed by a human". There is no human reviewer for guest checks today.

How research is reviewed

  • Explanations of sales tactics come from research records. A person with the reviewer role must approve each record, with its source passage and checked date, before buyers see it. Unapproved drafts are never shown as fact.
  • Old records are retired, not deleted, so changes can be traced.

How to correct a result

  • On your result, each card has "Correct this". Your correction is saved beside the original — the original is kept, not overwritten.
  • You can edit or delete your own answers at any time, and delete the whole check.

When to get human or professional help

  • Large or long commitments (loans, property, insurance, investments): talk to a qualified, registered professional.
  • If you have already paid or shared card, OTP or bank details: see "Already paid or shared details?".