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Commitment & loss

Guilt-tripping refusal

How it may influence

Wording the "no" button as a bad choice makes saying no feel uncomfortable.

Evidence to check

  • Nothing to verify — it is a design choice.

Useful step

Choose the option you want; the wording doesn't change the facts.

When this is reasonable

Neutral "No thanks" wording is the fair version.

Related Indian rule (for information)

Confirm shaming — Dark Patterns Guidelines 2023

Indian enforcement example

India's Central Consumer Protection Authority has acted on confirm-shaming wording on booking and software websites.

Tamil Nadu examples (illustrative)

  • Online sale: "No, I'll pay full price" as the only way to close a pop-up.
  • Course call: "pay ₹2,000 to lock your seat" before you have the full terms.
  • Showroom: a free demo, then a feeling that you should buy.

Sources

This page is a general explanation only; it says nothing about any particular seller.