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Sales conversation

Repeated follow-up

How it may influence

Repeated contact can wear down a decision to wait.

Evidence to check

  • Have you received the full terms in writing yet?

Useful step

Reply: "Please send the full terms in writing; I will decide by [date]."

When this is reasonable

One helpful follow-up with information is normal.

Related Indian rule (for information)

Nagging — Dark Patterns Guidelines 2023

Tamil Nadu examples (illustrative)

  • Online sale: an extended warranty already ticked in the cart.
  • Course call: daily WhatsApp messages asking "what's stopping you?".
  • Showroom: dealer insurance bundled with accessories "for just ₹1,500 more".

Sources

This page is a general explanation only; it says nothing about any particular seller.